How long do I have to wait for my refund?We will refund you within 10 days after processing your return.
If I would like to return an item, where do I sent it?Please return your items, including the return form, to the following address:
Jan Oldenburglaan 8
1861 JT Bergen
The cost of return is at your own expense.
We can't accept returns that have been sent to a different address, other than our official returns address.
The item I bought now has a different price. Can I receive a refund?
When the price of an item has changed during a sale period we cannot give you a refund. You can return the item if it is still in stock online. Please contact our customer services team if prices have changed for any other reason.