Delivery Support

Can I use a different invoice address from my delivery address?

Yes you can use a different invoice address from your delivery address. During checkout please select that option.

What countries do you deliver to?

- Netherlands
- United Kingdom
- All european community countries

I am still waiting for my package. What can I do?

You have received a tracking code via email. Please use this code to review the status of your package. If your order is stuck somewhere please contact our customer services departement

Can I choose between delivery options?

During the order process you can select one of our delivery options. We offer Express and Standard Shipping.

What about customs and duties?

Customs policies and import duties vary widely from country to country. We do not have control over these charges. We can't tell you what the amount will be in advance. Therefore the charges are the responsibility of the individual receiving the package.